LoopPocket
LoopPocket Support
Questions about an import, purchase or local data? Email us directly.
Contact supportTarget response time: 5 business days. Do not send personal media unless support explicitly requests it.
Help us answer
- Include your iPhone model and iOS version.
- Include the LoopPocket version shown in Settings.
- Describe the steps and displayed message without attaching video or audio.
- For purchase issues, try “Restore Purchases” in Settings first.
Frequently asked questions
Where are my loops?
They are stored in LoopPocket’s private space on this iPhone. LoopPocket has no cloud backup.
How do I delete my data?
Delete individual loops in the app. To remove all local data, delete LoopPocket from iOS.
Why can a TikTok link fail?
The video may be private, deleted or restricted, or a third-party service may be temporarily unavailable.
How do I manage my subscription?
Open LoopPocket Settings and choose “Manage subscription”, or use the Subscriptions settings of your Apple account.